So I was sitting in class today trying to figure out what I should write this blog about this week. I knew there would be plenty of day-dreaming time, because a guest speaker (two actually) was coming to speak to my computer science senior design class. Well guess what they were… internet entrepreneurs. They were the founders of a company called InspectTech. The details of the company are mostly irrelevant to this post. Suffice it to say the company creates software to aid in bridge inspection. What are relevant are some of the business tips they presented. None of these tips were things I hadn’t heard before. I had heard them all one or more times in various classes. The presentation today by real CEOs, however, was a real-life in-your-face success story, and therefore legitimized many of the things I had sat and half-listened to my professors telling me. Without further ado:
1. Find a niche.
It isn’t necessary for every aspiring internet entrepreneur to create the next Amazon, for example, that sells every item you could possibly think of. InspectTech creates software that aids bridge inspectors. My initial reaction to hearing this was, “How can something so specific make any money?” The truth is, they noticed the paperwork associated with bridge inspection was both time-consuming to write-up and time-consuming (if not impossible) to reference after the fact. Once they recognized this issue, they knew they could create something to make the process easier. That’s all it takes. Identify a problem and solve it. If you do this, your product will have value to somebody.
2. Work with something you care about.
Our speakers today did not have extensive training in bridge maintenance or even in bridges at all. They did note, however, that they love bridges. Don’t assume that without a specific degree in something that you are automatically locked out of working in that field. You can always learn about something on your own, and if it’s something that fascinates you, you’ll probably even enjoy learning about it.
3. Know what your customers want – assuming can get you into trouble.
This goes back to #1. After you’ve identified a problem, don’t just put your head down, bang out a solution to said problem, and expect your intended customer base to accept it with open arms. Instead, work with your customers before, during, and after the creation of your company. Always be open to feedback. Our speakers today discussed how many of their first customers had features that they suggested be added to the software. All the suggestions came together to create the final software.
4. “If you build it … they might not come!”
You’ve listened to your customers and put together a quality product. The next step is for the cash to start rolling in, right. Wrong. Once in a while a product is so beyond awesome that is sells itself, but usually this isn’t the case. This isn’t to imply that your product doesn’t have value. It’s just necessary to first get your name out there. People can’t buy something if they don’t know it exists. In conclusion, you can’t say enough about the importance of marketing.
I’ll finish by reiterating that this isn’t my advice. This advice also isn’t unique to the speakers I heard today. These are merely reminders that were legitimized to me today by real entrepreneurs.
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