Looking to do some travelling but don’t want to break the bank with today’s hotel prices? Why don’t you just rent a room someone? Airbnb allows people to list their spare rooms for rent on a daily, weekly, or even monthly basis!
Now if you’re like me, you are immediately suspicious of renting a room from a stranger for short periods of time. After all, isn’t that the way like… EVERY horror movie starts? But my initial timidness was greatly alleviated when I noted a key feature of the site: customer reviews. While every user is forced to add a profile picture and get a reference from a friend via Facebook, only a host’s customers can write a good review about them. So if you check out your host and other users are telling you that they’ve noticed the host likes to sharpen his chainsaw on his guests or that he cooks strange chemicals together in his basement, just don’t rent it from them. Otherwise, its really not so different from eBay: if they are trying to sell a bad product, people will notice and cry out.
Now let’s flip this around– who’s really going to rent out their own room to a stranger? A couple of them danged hooligan teenagers waltz on in with some of their mysterious brown-bagged beverages in hand, demanding your key, and you’re feeling rather uneasy. Well rest assured! Airbnb has you covered with 2 other key features of their business plan: the ability to decline a guest, and a $50,000 Host Guarantee. Both more simple than the other feature which I found so important to their success, Airbnb guarantees to pay the host for any loss or damage due to theft or vandalism caused by an Airbnb guest for up to $50,000, if you don’t decline your guest. So unless you’re hoping to rent out a room where you’re storing your prized, one of a kind $55,000 vase, this is probably enough to set you at ease too.
All things said and done, Airbnb seems to have all of their users covered. Just check out some of their other features on their safety page. Safety is obviously key to this kind of business, and Airbnb realizes it!
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We are a different class of college students every Spring. Together we explore what it means to do business in a "Web 2.0" world. Technology, new businesses, cutting-edge trends, we cover them all!


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